Support & FAQs
Questions about Lawly? You came to the right place.
Questions about Lawly?You came to the right place.
Browse our FAQs below. If we still haven't answered your question,
Applicants
- How do you vet consultants?Coaching is meant to be flexible and tailored to your unique situation and goals. It's best to coordinate with your coach directly and they can help build out a consulting plan based on what you are trying to accomplish.
- What will I work on with my consultant?Coaching is meant to be flexible and tailored to your unique situation and goals. It's best to coordinate with your coach directly and they can help build out a consulting plan based on what you are trying to accomplish.
- What if I don't like my consultant?Achieving specific career goals, test scores, or admission to top schools involves factors beyond our, your, and/or your coach's control. While working with a consultant greatly increases your chances of success, we cannot guarantee your desired outcome. We do not provide refunds based on results or outcomes. (Read more about our Terms of Service)
- Do you guarantee success?Achieving specific career goals, test scores, or admission to top schools involves factors beyond our, your, and/or your coach's control. While working with a consultant greatly increases your chances of success, we cannot guarantee your desired outcome. We do not provide refunds based on results or outcomes. (Read more about our Terms of Service)
- I'm applying from overseas. What countries do you support?We welcome customers from all across the world to use Lawly! If you have any issues making international payments, please submit a support request.
Consultants
- How do you vet consultants?Coaching is meant to be flexible and tailored to your unique situation and goals. It's best to coordinate with your coach directly and they can help build out a consulting plan based on what you are trying to accomplish.
- What will I work on with my consultant?Coaching is meant to be flexible and tailored to your unique situation and goals. It's best to coordinate with your coach directly and they can help build out a consulting plan based on what you are trying to accomplish.
- What if I don't like my consultant?Achieving specific career goals, test scores, or admission to top schools involves factors beyond our, your, and/or your coach's control. While working with a consultant greatly increases your chances of success, we cannot guarantee your desired outcome. We do not provide refunds based on results or outcomes. (Read more about our Terms of Service)
- Do you guarantee success?Achieving specific career goals, test scores, or admission to top schools involves factors beyond our, your, and/or your coach's control. While working with a consultant greatly increases your chances of success, we cannot guarantee your desired outcome. We do not provide refunds based on results or outcomes. (Read more about our Terms of Service)
- I'm applying from overseas. What countries do you support?We welcome customers from all across the world to use Lawly! If you have any issues making international payments, please submit a support request.
Payments
- How do you vet consultants?Coaching is meant to be flexible and tailored to your unique situation and goals. It's best to coordinate with your coach directly and they can help build out a consulting plan based on what you are trying to accomplish.
- What will I work on with my consultant?Coaching is meant to be flexible and tailored to your unique situation and goals. It's best to coordinate with your coach directly and they can help build out a consulting plan based on what you are trying to accomplish.
- What if I don't like my consultant?Achieving specific career goals, test scores, or admission to top schools involves factors beyond our, your, and/or your coach's control. While working with a consultant greatly increases your chances of success, we cannot guarantee your desired outcome. We do not provide refunds based on results or outcomes. (Read more about our Terms of Service)
- Do you guarantee success?Achieving specific career goals, test scores, or admission to top schools involves factors beyond our, your, and/or your coach's control. While working with a consultant greatly increases your chances of success, we cannot guarantee your desired outcome. We do not provide refunds based on results or outcomes. (Read more about our Terms of Service)
- I'm applying from overseas. What countries do you support?We welcome customers from all across the world to use Lawly! If you have any issues making international payments, please submit a support request.
Didn't find the answer to your question?
Our Consultant Support Team is here to assist you with any of your needs. We are committed to working collaboratively with you to help you achieve success. Please allow up to X business days for a reply.